Shands Jacksonville
Acute Care Hospitals · Voluntary non-profit - Private
655 W 8th St
Jacksonville, FL 32209
- Emergency services
- Medicare overall rating: 4 of 5 stars
At a glance
- Clinicians who list this hospital
- 1,039
- Physicians (MD and DO)
- 683
- Residents and fellows in training (full-time equivalents, fiscal year 2025)
- 348
- Medical groups
- 15+
Quality and patient experience
- Medicare overall rating (of 5)
- 4
- Patient survey rating (of 5)
- 3
- Patients who would definitely recommend it (national average 71%)
- 70%
Compared with the national rate
| Measures | Better | Same | Worse |
|---|---|---|---|
| Deaths after treatment | 1 | 7 | 0 |
| Safety of care (infections, complications) | 1 | 6 | 0 |
| Readmissions and return visits | 0 | 10 | 0 |
Number of Medicare quality measures where this hospital’s rate is statistically better than, the same as (no different from), or worse than the national rate.
What patients said
- Doctors communicated well 3 of 5 stars
- Nurses communicated well 3 of 5 stars
- Explained medicines 2 of 5 stars
- Discharge information 3 of 5 stars
- Clean 3 of 5 stars
- Quiet at night 4 of 5 stars
From 3,602 patient surveys (HCAHPS), period ending 09/30/2025.
Medicare “birthing-friendly” hospital: takes part in a maternity care quality program and follows recommended safety practices.
Source: CMS Care Compare (Hospital General Information; Patient survey HCAHPS). Ratings describe the hospital overall, not individual doctors.
Physicians by specialty
- Internal Medicine 90
- Family Medicine 85
- Emergency Medicine 72
- Anesthesiology 47
- Radiology 41
- Neurology 25
- General Surgery 24
- OB-GYN (Obstetrics & Gynecology) 21
- Cardiology 20
- Hospitalist 18
- Critical Care Medicine 14
- Gastroenterology 13
- Nephrology (Kidney) 13
- Pathology 11
- Orthopedic Surgery 10
- Interventional Cardiology 10
- Urology 9
- Hematology & Oncology 9
- Interventional Radiology 9
- Radiation Oncology 9
- Pulmonology 8
- Psychiatry 8
- Neurosurgery 7
- Vascular Surgery 7
- Ophthalmology 7
- Cardiothoracic Surgery 7
- Endocrinology & Diabetes 7
- ENT (Otolaryngology) 6
- Pain Medicine 6
- Cardiac Electrophysiology 6
- Infectious Disease 6
- Geriatric Medicine 5
- Maternal-Fetal Medicine (High-Risk Pregnancy) 4
- Neuroradiology 4
- Trauma Surgery 4
- Rheumatology 4
- General Practice 3
- Sports Medicine 3
- Medical Oncology 3
- Physical Medicine & Rehabilitation (PM&R) 3
- Hand Surgery 3
- Pediatric Emergency Medicine 2
- Sleep Medicine 2
- Hospice & Palliative Medicine 2
- Dermatology 2
- Urogynecology 2
- Gynecologic Oncology 2
- Allergy & Immunology 1
- Colorectal Surgery 1
- Surgical Oncology 1
- Hepatology 1
- Hematology 1
- Joint Replacement Surgery 1
- Facial Plastic Surgery 1
- Plastic Surgery 1
Other clinicians
Medical groups whose clinicians work here
- University of Florida Jacksonville Physicians, Inc. 769
- Sound Physicians of Florida Vi LLC 63
- Millennium Physician Group LLC 31
- Baptist Primary Care Inc 14
- Shands Jacksonville Medical Center Inc 12
- Florida Proton Therapy Institute Inc 12
- Mayo Clinic Jacksonville 11
- Jacksonville Spine Center PA 6
- Cooperative Healthcare Services Inc 5
- Community Hospice of Northeast Florida Inc 5
- Baptist Cardiology, Inc. 5
- Sunbelt Anesthesia Services, LLC 4
- Emergency Physicians Inc 4
- Hni Medical Services of Florida, LLC 4
- Florida Post Acute Medical Services 1 PA 4
Number of each group’s clinicians who list this hospital.
Other hospitals in the same county
Sources: CMS Hospital General Information and Doctors and Clinicians Facility Affiliation (Care Compare), CMS certification number 100001. Counts are clinicians who list this hospital with Medicare; they include part-time and visiting clinicians and aren’t staff totals. Residents and beds are from the hospital’s Medicare cost report. Ratings are Medicare’s, not ours.