Last updated: November 12, 2026. These contact.doctor Terms of Use (“Terms”) are a legal agreement between you and the operator of contact.doctor (“contact.doctor”, “we”, “us”, “our”). They apply to everyone who visits or uses the website contact.doctor, its pages, maps, tables, data files, articles, email newsletter and any related features (together, the “Site”). By using the Site you accept these Terms. If you do not agree, do not use the Site.
Please read Section 15 carefully: it requires most disputes to be resolved by binding individual arbitration and waives class actions and jury trials.
1. Who may use the Site
You must be at least 18 years old, or the age of majority where you live, to use the Site, or use it under the supervision of a parent or guardian who accepts these Terms. If you use the Site for an organization, you confirm you are authorized to accept these Terms for it.
The Site is operated from the United States and is intended for users in the United States. We make no claim that it is appropriate or lawful to use elsewhere, and you use it from other places on your own initiative and at your own risk, and are responsible for following your local laws.
2. What the Site is
The Site publishes general information, maps, tables, directories and articles compiled from public sources, mainly U.S. government records, about health professionals, health-care organizations, prescription drugs, payments and health-care access. Much of it is assembled, matched and summarized by automated processes. The Site is an informational and educational resource only.
3. No medical, legal, financial or other professional advice
- No medical advice. Nothing on the Site is medical advice, a diagnosis, or a recommendation of any treatment, test, drug, dose, clinician or facility. Drug information is a summary of public sources such as FDA labels and is not complete; it does not cover all uses, doses, warnings, interactions or side effects. Always ask a qualified health professional before making any health decision, and never ignore professional advice or delay seeking it because of something you read on the Site.
- No doctor–patient or professional relationship. Using the Site, contacting us or subscribing does not create a doctor–patient, pharmacist–patient, attorney–client, fiduciary or any other professional relationship.
- Emergencies. The Site is not for emergencies. Call 911 (or your local emergency number). In a mental health crisis, call or text 988. For possible poisoning, call Poison Control at 1-800-222-1222.
- No legal, financial, tax, insurance, compensation or career advice. Articles about pay, RVUs, contracts, coding, residency, fellowship, careers or the health-care business are general education. Consult a qualified attorney, accountant, coder, financial adviser or other professional before acting.
- Not a verification or credentialing service. Do not rely on the Site to verify any license, board certification, credential, education, identity, insurance participation, Medicare enrollment, exclusion, sanction or disciplinary status. Confirm with the official source.
4. About the data; no guarantee of accuracy
The Site’s information comes from third-party sources described in our methodology, including federal agencies and state boards. Those sources may be incomplete, outdated, inaccurate, self-reported, suppressed for privacy or changed without notice. Our processing (collecting, matching records by identifiers, assigning places and specialties, combining datasets, calculating rates, estimates and rankings, summarizing text and generating maps and charts) involves judgment and automation and may introduce errors or omissions. Figures may differ from other sources and may change. Information describes groups and public records, not the quality, competence or conduct of any person or organization. You are solely responsible for how you interpret and use the information and for verifying it with the original source before relying on it.
5. No endorsement; public records are not accusations
A listing, count, rank, map, payment record, opt-out, exclusion or other public record shown on the Site is not an endorsement, recommendation, rating, criticism or allegation about any clinician, organization, school or company. A payment from a drug or device company, or any other record, is not, by itself, evidence of wrongdoing.
6. Not a consumer reporting agency
contact.doctor is not a “consumer reporting agency” and does not furnish “consumer reports” as defined by the Fair Credit Reporting Act (FCRA) or similar laws. You may not use the Site or its data, in whole or in part, as a factor in determining any person’s eligibility for employment, credentialing, privileges, credit, insurance, housing, licensing or any other purpose covered by the FCRA or similar laws.
7. Acceptable use
You agree not to:
- use the Site to harass, stalk, threaten, defame, discriminate against or harm any person, including any clinician listed;
- break the law, infringe anyone’s rights, or use the Site for any unlawful, fraudulent or deceptive purpose;
- scrape, crawl or download the Site in a way that burdens or disrupts it, bypass rate limits or security, probe for vulnerabilities, or introduce malicious code;
- send spam, automated messages or unlawful content through our forms;
- present the Site’s information as an official government record, a verified credential, or our endorsement; or
- copy or resell substantial parts of the Site’s content or compiled data as a competing product without our written permission.
We may block, limit or end anyone’s access at any time, with or without notice, for any reason, including a breach of these Terms.
8. Our content and your license to use it
The underlying government data is generally public. The Site’s selection, arrangement, compilation, text, maps, charts, design, software and trademarks are owned by contact.doctor or its licensors and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to view the Site and to share and quote our maps, charts and articles for personal, educational, research, journalistic or other non-commercial purposes, with a visible credit and link to contact.doctor. All other rights are reserved. CPT codes and descriptions are copyright the American Medical Association. Drug label text comes from the FDA and the National Library of Medicine’s DailyMed.
9. What you send us
If you send us a message, correction, suggestion or other material, you confirm you have the right to send it, and you allow us to use it to answer you, review and correct our data, and improve the Site, without payment or obligation to you. Don’t send confidential or health information. How we handle personal information is explained in our Privacy Policy.
10. Third-party sites and services
The Site links to government sources and other third-party websites and may use third-party services (such as hosting, security and analytics). We do not control and are not responsible for third-party content, accuracy, availability, products, services or privacy practices, and a link is not an endorsement. Your use of third-party sites is at your own risk and under their terms.
11. Disclaimer of warranties
THE SITE AND ALL CONTENT, DATA, MAPS, TOOLS, EMAILS AND SERVICES ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY WARRANTIES OF ACCURACY, COMPLETENESS, CURRENCY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SITE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CONTACT.DOCTOR, ITS OWNERS, OPERATORS, AFFILIATES, CONTRIBUTORS, LICENSORS, SERVICE PROVIDERS OR DATA SOURCES (TOGETHER, THE “CONTACT.DOCTOR PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY PERSONAL INJURY, ILLNESS, DEATH, LOSS OF PROFITS, REVENUE, INCOME, EMPLOYMENT, OPPORTUNITY, DATA, USE OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE, ITS CONTENT OR THESE TERMS, INCLUDING ANY ERROR, OMISSION, INACCURACY OR DELAY IN ANY INFORMATION, ANY DECISION OR ACTION TAKEN OR NOT TAKEN IN RELIANCE ON THE SITE, OR ANY CONDUCT OF ANY CLINICIAN, ORGANIZATION OR THIRD PARTY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STATUTE OR ANY OTHER LEGAL THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CONTACT.DOCTOR PARTIES’ TOTAL, AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND ARE AN ESSENTIAL BASIS OF OUR PROVIDING THE SITE FREE OF CHARGE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITS; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE SMALLEST EXTENT THE LAW ALLOWS.
13. Assumption of risk and release
You use the Site at your own risk. You acknowledge that public data can be wrong and that you alone decide how to use it. To the fullest extent permitted by law, you release the contact.doctor Parties from all claims, demands and damages of every kind, known and unknown, arising out of or relating to your use of the Site or its information. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any similar law of any other jurisdiction.
14. Indemnity
You will defend, indemnify and hold harmless the contact.doctor Parties from and against all claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to your use or misuse of the Site, your violation of these Terms or of any law, or your violation of anyone’s rights.
15. Dispute resolution: arbitration and class-action waiver
Informal resolution first. Before bringing a claim, you agree to contact us through the contact page with a description of the dispute and give us 60 days to try to resolve it informally.
Binding individual arbitration. Except for claims that qualify for small-claims court and claims for injunctive relief regarding intellectual property or misuse of the Site, any dispute, claim or controversy arising out of or relating to the Site or these Terms (including their formation, scope and enforceability) will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, conducted online, by phone or in the county where you live. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.
Class-action and jury-trial waiver. YOU AND CONTACT.DOCTOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND BOTH WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate claims or award relief to anyone other than the individual party. If this class-action waiver is found unenforceable for a claim, that claim (and only that claim) will be decided in court, not in arbitration.
Opt-out. You may opt out of this arbitration agreement by telling us through the contact page, with your name and the words “arbitration opt-out”, within 30 days after you first use the Site.
Time limit. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.
16. Governing law and venue
These Terms and any dispute are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to Section 15, the exclusive venue for any court proceeding is the state and federal courts located in Delaware, and you consent to their personal jurisdiction. If you live outside the United States, mandatory consumer protections of your country of residence still apply to you.
17. Changes to the Site and these Terms
We may change, suspend or discontinue any part of the Site, its data or features at any time without notice or liability. We may update these Terms; the “Last updated” date shows the current version, and continued use after a change means you accept it.
18. General
These Terms, together with our Privacy Policy and Medical and Data Disclaimer, are the entire agreement between you and us about the Site. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them. We are not liable for delays or failures caused by events beyond our reasonable control. Sections that by their nature should survive (including Sections 3–6 and 8–18) survive any end of your use. Headings are for convenience only. “Including” means “including without limitation”.
19. Contact
Questions about these Terms: use our contact page.